Building A Competitive Advantage Through Customer Payments

How to create a competitive advantage through compelling customer payment capabilities

Join us as we ask leading contact centre and payment industry experts their views on how best to address the elephant in the room when it comes to outsourcers delivering a compliant payment solution to their end clients.

While we discuss why the PCI DSS applies to contact centre outsourcers, we will also shine a light on what the benefits are to you in delivering secure payments, including enabling your clients to take more payments from more customers, more often, more easily and at less cost.

We will also be discussing:

• Why does PCI DSS apply to contact centre outsourcers?
• How does an outsourcer certify their PCI DSS compliance?
• What is the downside if the client does not ask about our compliance?
• How creating a competitive advantage for clients will win you more business.

Meet the Speakers