Reach new markets and grow your business

Partner with Genesys to solve users’ needs, enhance customer experiences and reach new audiences through our AppFoundry® Marketplace.

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Your solution. Our platform. Greater value.

As a solution provider, you have the unique ability to extend the Genesys platform so your customers can do more than ever before. Joining the Genesys Partner Network lets you reap the benefits of greater market exposure and work alongside the industry’s leading tech innovators.

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Unlimited global marketplace

Genesys is a global company. And that gives you global reach, as well. Whether you have established relationships around the world or want to grow in new regions, we remove barriers so you can sell everywhere.

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Growing customer base

Twenty-five percent of Genesys Cloud CX™ customers use at least one AppFoundry app in their cloud instances. The AppFoundry ecosystem is poised for tremendous growth. And several program models are available, depending on the type of solution you offer.


Premium app experience

Let Genesys simplify the go-to-market experience for you when you list in AppFoundry. We handle the lifecycle management of customers, billing, subscription services and even currency conversion. In addition, Genesys customers have the opportunity to try your app for 30 days before they buy.

Join a diverse and innovative marketplace

AppFoundry makes it easier for you to take advantage of the extended solutions you build for specific industry and business needs. Our premium app marketplace makes it easier for the broad community of Genesys customers to find your contact centre and customer experience solutions. That provides you with access to new revenue streams. And because AppFoundry isn’t new, you can trust in the reliability and expertise of an established marketplace.


Find a partner

Use our map tool to explore the Genesys partner ecosystem.


Explore technology partner resources

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Genesys Developer Centre

Engage with the Genesys Cloud CX developer community

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Genesys named a leader in Gartner 2020 Magic Quadrant for CCaaS

Gartner recognises Genesys as a leader in Contact Centre as a Service solutions

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2020 Genesys Winter Platform Innovations

The latest innovations in product, strategy and vision.

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Joining the AppFoundry Marketplace

Browse a broad range of customer service apps, integrations and services

Become a Genesys technology partner

By 2024, marketplaces will become a dominant channel for procuring infrastructure operations software. Be sure your technology solution is part of this growth. Partnering with Genesys means you’ll increase your market share and advance in an industry that’s committed to improving the customer experience.

Take the first step toward becoming part of a diverse, growing network of innovative tech leaders.

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