Nick Wingrove

VP, Solution Consulting

Nick has spent 25yrs in the customer service industry, working with clients to ensure they have the edge on delivering differentiating customer experiences. Having pioneered and lobbied for better self service experiences using Natural Language Understanding in its early days, to working for speech vendors, at IBM, and at Nortel prior to his current position as head of the Solution Consultant across Europe at Genesys.

Posts By Nick Wingrove

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