Why attend?
Learn from industry leaders and peers
Interact with the innovative leaders and global brands that are shaping AI and the experience economy.
Explore many inspirational mainstage & breakout sessions
Immerse yourself in expert-led discussions and real-world case studies designed to inspire innovation, transformative learning, vibrant community and exclusive insights.
Network with colleagues and experts
Connect and collaborate with CX experts, Genesys partners in the Community Expo, the Genesys team and your industry peers. Meet face-to-face with those influencing, innovating and changing the CX industry.
See the future of CX and AI firsthand
Gain insights on how to get more out of your current investment or level up your business with innovations from Genesys product and services teams.
Discover the next-generation agent for autonomous and smarter CX.
Design bespoke CX on a scalable, responsible platform for growth.
Navigate the shift from isolated touchpoints to seamless end-to-end experiences.
Transform agent roles and performance through dynamic human-AI synergy.
Convert AI-driven CX into ROI – cutting costs, raising revenue and earning loyalty.
Unify channels to orchestrate outcome-driven customer journeys.
Click on your preferred location to find out more and register now
May 2026
16 June 2026
September 2026
Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact Linda.Hilberdink@genesys.com or your regional contact person.
Genesys Xperience on Tour is the roll out of Xperience in EMEA in 2025-2026, after Xperience Nashville, USA (8-10 September 2025), the annual global event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions and networking opportunities with experts and thought leaders in the field.
No, Xperience on Tour is free for our customers, partners and new organisations. Please make sure you will register soon to reserve your spot on time.
In case you need a hotel, you are free to select and book your preferred stay. Xperience on Tour does not have hotel facilities.
Sponsoring Xperience on Tour positions your brand at the forefront of customer experience innovation while connecting with key decision-makers. Enjoy visibility among targeted CX professionals and IT leaders seeking solutions to enhance customer engagement. Leverage branding opportunities and networking sessions to generate leads and establish thought leadership. To learn more about our options and discounts for sponsoring multiple events, contact Paula.Crabtree@genesys.com.
