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Address the needs of every stakeholder:

  • CX leaders
  • IT teams
  • Agents
  • Customers

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Date: 18 September
Theme: Reimagine Customer Experience with Agentic AI

Reimagine Customer Experience with Agentic AI + Genesys Cloud AI Studio

18 September 2025 – 11AM BST/12PM CET

Join our informative demo webinar to experience how Agentic AI—powered by Genesys Cloud AI Studio and AI Guides—is transforming how brands orchestrate customer and agent experiences. Unlike conventional AI, Agentic AI doesn’t just respond—it guides, reasons, and acts autonomously to deliver the outcomes your business and customers care about.

Explore how your teams can design, deploy, and manage AI-driven experiences with no-code tools. With AI Studio, your business experts—not just developers—can build powerful, proactive customer journeys with ease.

Meet the New Generation of AI Guides
AI Guides are intelligent, domain-aware agents that can take initiative, reason across multiple steps, and collaborate with humans to resolve complex scenarios. See how they work hand-in-hand with agents to reduce effort and elevate every interaction.

Unpack the Power of Agentic AI
Learn how Agentic AI brings together conversation orchestration, workflow automation, and generative AI to move beyond chatbots and rigid scripts. Discover how it enables AI to act on intent—not just respond to inputs.

🎤 Interactive Q&A with Genesys Experts
Bring your questions—and leave with a blueprint for how to apply Agentic AI in your organisation.

Don’t miss this opportunity to lead the AI transformation in CX. Reserve your spot today.

Demo thursday

Understand how organisations can use these tools to:
• Improve first-contact resolution
• Enhance agent productivity and satisfaction
• Reduce operational costs
• Increase speed to market with AI solutions
• Enrich customer experience and develop customer loyalty