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Date: 25th April 2024 – 11AM BST/12PM CET
Theme: Giving your Agents superpowers, with Genesys AI Powered Agent Assistance

25th April – Demo Webinar – Giving YOUR Agents superpowers, with Genesys AI Powered Agent Assistance

In today’s dynamic business landscape, harnessing the power of artificial intelligence is paramount for staying ahead and increasing efficiency and productivity.

Join us as we delve into the challenges and opportunities of AI-powered agent assistance – all with the aim of best supporting your advisors in assisting end customers with their ever-increasing complex, and often emotive, enquiries and issues.

In this session, see how Genesys Cloud can:

  • Support YOUR employees in delivering overall better experiences for YOUR end customers, overall increasing customer satisfaction
  • Leverage AI to deliver contextual support at the right moment in time
  • Provide automation to deliver greater efficiency, and more rewarding experiences for YOUR employees, thus enhancing agent productivity, wellbeing and reduce training and employee churn.