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On Demand Webinar

Rethinking the Customer Experience

Discover why developing next-generation Customer Experience (CX) is the key to thriving in a post-pandemic business landscape.

In this webinar, experts in customer experience and CX technology will analyse the changes in consumer habits and customer expectations, and how to provide Connected Customer Experiences that go beyond traditional CRM.

They will share key strategies and best practices to develop great CX in your company and outline how technologies like AI are boosting customer satisfaction and loyalty.

Meet the Speakers

Amanda halpin 250×250

Amanda Halpin
EMEA Strategic Solutions Lead
Genesys

Peter dorrington

Peter Dorrington
Chief Strategy Officer
Anthrolytics

Tracy d

Tracy Downer
International Customer Success Manager
Genesys

David howell

David Howell
Editor in Chief
Silicon UK

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