Genesys Community Webinar
Genesys Community Webinar
CX is changing, stay ahead of the curve.
CX is rapidly evolving with new possibilities offered by the power of AI and Cloud.
Join us for an interactive webinar to discover how AI can help you gain deep customer insights to predict customer needs, identify trends and make data-driven decisions that enable better service.
Please note that the webinar will be conducted in Arabic language.
On-Demand Webinar
Tuesday, 10 September 2024
11:00 AM – 11:10 AM
Welcome and Intro
11:10 AM – 12:10 PM
Orchestrate Better Experiences with AI
Explore practical AI applications for boosting customer loyalty, enhancing employee experience, and swiftly realizing AI value without complex data science or development requirements.
12:10 PM – 12:20 PM
AI Token Practices
Discover Genesys Cloud AI Experience tokens; designed for flexibility for your ever-changing business needs.
12:20 PM – 12:30 PM
Closing message from the team and Q&A
Bilal Zaghloul
Sr Principal PS Consultant
Genesys
Rana Algarawi
Senior Customer Success Manager
Genesys
Islam Darwish
Customer Success Manager
Genesys
Tamby Qunash
Senior Customer Success Manager
Genesys
Hassan Farid
Senior Customer Success Manager
Genesys