Power to the people: why the UK energy sector needs to give control to its customers

Technology is propelling industries towards a new world of innovation — the utility and energy sectors are no exception. This was the headline theme of Utility Week Live 2018, where inspiring speakers demonstrated how the future of the industry would empower customers.

From data-driven technologies that adapt to human behaviour to complaint resolution innovations that put an end to audacious telephone exchanges, customers are being put in control of their utilities—enabling providers to build trust and meaningful relationships with the people they serve.

Download this eBook to get the key insights from the event, and learn how breakthrough technology is enabling a more robust, agile, and customer-centric future.