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Stephen Leaden is founder and President of Leaden Associates, Inc., an independent Telecommunications consulting firm providing specialized support to enterprises in VoIP, Unified Communications, Contact Centers, converged networks, and Cloud-based architectures. Enterprises in the health care, education, manufacturing, financial services, publishing and government market segments have come to rely on Mr. Leaden and team for best-in-class designs and implementations and the expertise to minimize risk associated with medium-to-large scale enterprise implementations.