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Sales Director Cloud UK & I A recognised contact centre industry veteran, Neil brings over 15 of experience in the contact centre environment to Genesys. As Sales Director for Cloud UK & Ireland, Neil is responsible driving revenue through all channels for Genesys Business Edition solutions to mid market customers through our hosted offerings. Neil is passionate about creating great customer experiences and is very experienced in the software as a service model and has extensive experience designing and selling contact centre solutions across EMEA.