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Federica is Talent Acquisition Manager- EMEA Sales&HR POD at Genesys. She is a proud volunteer member of the Genesys Employee Resource Group Genesys Women in Tech. From March 2023 she started contributing to designing and delivering initiatives to amplify women’s voices and learn from one another for personal and professional empowerment. Outside of work, Federica is passionate for flowers and regularly practices yoga.
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
