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Mark Reinhard is the Vice President of Marketing at Genesys. Mark joined Genesys in 2016 and leads the revenue marketing organisation in Europe, Middle East and Africa. He is responsible for developing and executing the go-to-market strategies to drive continued business growth and brand awareness. Mark is an innovative leader with over 20 years of marketing, sales and product management experience in leading tech companies in CX, ECM, BPM and IT Security.
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
