Partner Day

Partner Day, Xperience 19 – June 10, 2019

Kick off an unforgettable Xperience19 conference at Partner Day where we celebrate you, our amazing partner community. The Genesys market momentum continues to build and our partners are key drivers of this success. Whether you’re a longtime Genesys partner or brand new to the program, the possibilities and upside are limitless. At Partner Day, you will learn more about opportunities to win and innovate together, create amazing transformational experiences for our joint customers, and accelerate your business with Genesys.

General Session in Colorado B Ballroom

Welcome, Paul Rolfe, VP Global Partners and Alliances
2019 Genesys Strategy, Tony Bates, CEO; and Mark Turner, EVP Global Sales
Top 5 Sales Plays of 2019, Fernando Egea, VP Strategic Sales

Simplifying contact center transformation panel podcast

Moderator, Chris Archibald, Sr. Director, Global Partner Program
Steps to a better transformation experience
Accelerating transformation in the cloud
Buy and build with the PureCloud platform

Partner success spotlight

NA partner case study: Keven Krempulec, VP, NA Channels and Alliances
LA partner case study: Diego Palmieri, LA Director Channel Sales

AppFoundry – extending and expanding transformational value

New in AppFoundry, Juergen Tolksdorf, Sr. Director
AppFoundry partner panel with Matt Weaver, Sr. Partner Program Manager featuring:
• CustomerView, Brightmetrics, Contact Relief

9:00 AM

Lunch

12:15 PM

Partner breakout sessions (pick two!)

Session A
2019 partner program; Cloud migration program; Partner success manager

Session B
Winning with PMC; New! web syndication; New! Ready-to-go campaigns

Session C
Developer program, AppFoundry-focused API updates, Premium Client Applications

Session D
Technology alliances & AppFoundry programs, How to compensate Genesys sales, Reseller readiness

1:00 PM

Partner awards

2:45 PM

Stay Connected: #Xpr19

About Genesys
Every year, Genesys^® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud^™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.