Practical IceLib for PureConnect
Take a tour of PureConnect’s Interaction Center Extension Library for .NET (IceLib). See how quickly and easily it can be leveraged to extend the functionality of your PureConnect experience.
We will discuss topics ranging from making a connection to the Interaction Center, to retrieving configuration information, how to handle interactions (calls, chats, emails), monitoring statistics, and working with Dialer.
This mature API will help you leverage the true power hidden within your PureConnect deployment.
- Charlie Fico, Team Lead, Sr. Software Engineer