09/22/2020 02:00 pm

CX Virtual Tour | Predictive Engagement

Name: CX Virtual Tour | Predictive Engagement
Start: 2020-09-22T14:00:00
End: 2020-09-22

Online Event

Predictive Punch over Lunch - increase website conversion rates by up to 49%!

Play the Game and Win up to $400 in Amazon Gifts!

Save your spot

I would like someone to reach out to me

Thank you for your interest in the Virtual CX Tour. You will receive your confirmation and registration information over email soon!

How well do you know each of your website visitors? Do you use that information to personalize engagement with them? You may not even know that your VIP customers need support or you are missing out on revenue opportunities!

In this interactive live presentation, we will demonstrate how to build predictive capabilities on a website and talk through:

Why Predictive (vs. Proactive) Chat matters
Building and using predictive engagement on a website
Integration with Salesforce and other CRM systems of your choice

Would you like to experience it yourself? Volunteer your live website or be one of our website visitors and we’ll demonstrate personalized engagement based on your real-time activity.

Agenda

Tuesday, 22 September 2020

Participate in Real-Time Activity on Live Website

Live Interactive Website Visit

Panel Q&A

Speakers

Paul O’Dwyer

Principal Solutions Lead

Dan Arra

VP Sales, Genesys AI

Richard McCrossan

Digital AI Sales Lead

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.