How well do you know each of your website visitors? Do you use that information to personalize engagement with them? You may not even know that your VIP customers need support or you are missing out on revenue opportunities!
In this interactive live presentation, we will demonstrate how to build predictive capabilities on a website and talk through:
- Why Predictive (vs. Proactive) Chat matters
- Building and using predictive engagement on a website
- Integration with Salesforce and other CRM systems of your choice
Would you like to experience it yourself? Volunteer your live website or be one of our website visitors and we’ll demonstrate personalized engagement based on your real-time activity.