06/23/2020

CX Virtual Tour

Name: CX Virtual Tour
Start: 2020-06-23
End: 2020-06-23

Online Event - 2:00 PM EST

Moving from PureConnect to Genesys Cloud: What does that look like?

It’s easy to prove the benefits of moving your contact center to the cloud. And when you’ve invested in a Genesys solution, moving to the cloud won’t feel like you’re starting over.

Save your spot

I would like someone to reach out to me

Thank you for your interest in the Virtual CX Tour. You will receive your confirmation and registration information over email soon!

Get the contact center platform of the future — it’s easier than you think.

With a methodology and automation tools born from hundreds of customer migrations over recent years, we can move you from your current Genesys platform to the Genesys Cloud™ platform quickly.

During the session we’ll share:

How we use automation tools to speed design & implementation
What factors you need to consider before starting
How you can leverage your existing investment to set up Genesys Cloud

Join us for this live session to see and experience it for yourself.

Agenda

Tuesday, 23 June 2020

02:00 pm – 02:03 pm

Experience as a Service

02:05 pm – 02:15 pm

Change Management 101

02:15 pm – 02:30 pm

Building a Business Case

02:30 pm – 02:45 pm

Technical Migration Journey

02:45 pm – 03:00 pm

Customer Care in a Cloud World

Speakers

Derek Adams

Senior Product Marketing Director

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.