Venue

ICMI Contact Center Expo 2019

Name: ICMI 2019
Start: 2019-05-13
End: 2019-05-16

Make every moment count

May 13-16, 2019 – The Diplomat Resort | Hollywood, FL

Booth # 607

Find out how to take your customer experience to the next level from the leader in Cloud contact center solutions. From AI-powered cloud technology, to solutions with Marketing, Sales and Service in mind, we have created a customizable, ready-built, extendable Cloud solution for your business.

Come visit our booth and enjoy experiences catered by some of the best customer-centric companies in the business today.

Don’t forget to attend our speaking engagements. Scroll down to find out more.

Make every moment count.

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Speaking Engagements

Date & Time	Event
March 15th	The Power of Virtual Human and Digital Connections During a Crisis

ICMI 2019

The Diplomat Resort

3555 S Ocean Dr, Hollywood, FL 33019

Find out more

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Stop by to learn about our customizable, ready-built, extendable Cloud Solution. Everything you need. All in the Cloud.

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+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.