Government Breakfast Briefing

How AI will transform the citizen experience

March 18, 2019 – Enterprise Connect 2019 | Kissimmee, FL

12% of government agencies currently use Artificial Intelligence (AI)* to serve their citizens and employees and many agencies are exploring how to make this technology work for them.

The primary goals agencies are hoping to achieve by implementing AI and chatbots are to enable efficient self-service containment, and to modernize and differentiate the service provided to citizens.

AI has the power to transform the way government agencies interact with citizens and employees. Join Genesys and your agency peers as we discuss:

  • How AI can transform the citizen and employee experience
  • The benefits of blended AI – combining intelligent automation and employees
  • Steps to overcome the barriers to implementing emerging technologies

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Agenda

TimeEvent
8:30 - 8:50

Breakfast and registration

8:50 - 10:00

How AI can transform the citizen and employee experience | The benefits of blended AI | Steps to overcome barriers of implementing new technologies.

Speakers

Tara Griffin

Tara Griffin

Senior Manager, Solutions Lead, Genesys

AI Government Breakfast Briefing

Gaylord Palms Resort & Convention Center | Fort Castillo

6000 W Osceola Pkwy, Kissimmee, FL 34746

Register to attend our AI Government Breakfast Briefing!

Find out how AI has the power to transform the way government agencies interact with citizens and employees.

Register now

Thank you for registering.

Thank you for registering for the AI Government Breakfast Briefing on March 18th at Fort Castillo at the Gaylord Palms Hotel. We look forward to seeing you there.

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