Government Breakfast Briefing

Name: Gov’t Breakfast Briefing – EC19
Start: 2019-03-18
End: 2019-03-18

How AI will transform the citizen experience

March 18, 2019 – Enterprise Connect 2019 | Kissimmee, FL

12% of government agencies currently use Artificial Intelligence (AI)* to serve their citizens and employees and many agencies are exploring how to make this technology work for them.

The primary goals agencies are hoping to achieve by implementing AI and chatbots are to enable efficient self-service containment, and to modernize and differentiate the service provided to citizens.

AI has the power to transform the way government agencies interact with citizens and employees. Join Genesys and your agency peers as we discuss:

How AI can transform the citizen and employee experience
The benefits of blended AI – combining intelligent automation and employees
Steps to overcome the barriers to implementing emerging technologies

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Agenda

Time	Event
8:30 - 8:50	Breakfast and registration
8:50 - 10:00	How AI can transform the citizen and employee experience \| The benefits of blended AI \| Steps to overcome barriers of implementing new technologies.

Speakers

Tara Griffin

Senior Manager, Solutions Lead, Genesys

AI Government Breakfast Briefing

Gaylord Palms Resort & Convention Center | Fort Castillo

6000 W Osceola Pkwy, Kissimmee, FL 34746

Register to attend our AI Government Breakfast Briefing!

Find out how AI has the power to transform the way government agencies interact with citizens and employees.

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Thank you for registering.

Thank you for registering for the AI Government Breakfast Briefing on March 18th at Fort Castillo at the Gaylord Palms Hotel. We look forward to seeing you there.

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Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.