The 2019 Genesys Gold Partner Executive Summit

February 27 & 28, 2019—San Francisco

The Genesys executive team would like to thank you and congratulate you and your team for performing at the Gold tier, the highest echelon within the Genesys Partner Network, during the 2018 period. An important benefit for achieving “Gold” status is the opportunity to attend the Genesys Gold Partner Executive Summit.

Please join us on February 27-28, 2019, for the annual Genesys Gold Partner Executive Summit. You’ll hear exclusively from our leadership team on topics like the Genesys product and technology vision, 2019 sales and partner strategy, and global trends that drive our business.

In addition to meeting one-on-one with our executive team and networking with your peers, you’ll also have a unique opportunity to influence Genesys strategy by joining interactive discussions with senior management on issues that affect the Genesys partner community.


Day 1: Wednesday, February 27, 2019

7:10 AM

Shuttle Bus Departs from Parc 55 for Daly City Office

7:30 AM - 9:00 AM

Registration & Breakfast

8:00 AM - 3:30 PM

Scheduled 1 ON 1’s with the Genesys Executive Team

3:00 PM - 3:30 PM

Welcome Gold Partners!

3:30 PM - 4:00 PM

Paul Segre & Tom Eggemeier Present: The Genesys Future

4:00 PM - 5:30 PM

Genesys Product & Technology Vision Panel

5:45 PM

Shuttle Departs for Restaurant

7:00 PM - 10:00 PM

Celebratory Dinner!

Day 2: Thursday, February 28, 2019

7:30 AM

Shuttle Bus Departs from Parc 55 for Daly City Office

8:00 AM - 9:00 AM

Breakfast & Networking

9:00 AM - 9:30 AM

Welcome Back!

9:30 AM - 10:30 AM

PureCloud Update & Operational Review

10:30 AM - 11:30 AM

Premise to Cloud Migration

11:30 AM - 12:30 PM

Partner Success, Genesys University Update & Care

12:30 PM - 1:30 PM

Lunch: Partner Huddle

1:30 PM - 2:30 PM

How Digital Sales & Marketing Spend Accelerates Growth

2:30 PM - 3:30 PM

Panel Discussion: Global Trends Driving Business

3:30 PM - 4:30 PM

The Future of CX

4:30 PM - 5:30 PM

Partner Feedback and Executive Panel

5:30 PM 7:00 PM

Farewell Reception

Featured Speakers

Paul segre event

Paul Segre

Chief Executive Officer

Tom eggemeier event

Tom Eggemeier


Peter graf event

Peter Graf

Chief Product Officer

Mark turner event

Mark Turner

Executive Vice President, Global Sales and Field Operations

Paul rolfe event

Paul Rolfe

Vice President, Global Partners and Alliances


Genesys Daly City office
2001 Junipero Serra Blvd
Daly City, CA