The 2019 Genesys Gold Partner Executive Summit
February 27 & 28, 2019—San Francisco
The Genesys executive team would like to thank you and congratulate you and your team for performing at the Gold tier, the highest echelon within the Genesys Partner Network, during the 2018 period. An important benefit for achieving “Gold” status is the opportunity to attend the Genesys Gold Partner Executive Summit.
Please join us on February 27-28, 2019, for the annual Genesys Gold Partner Executive Summit. You’ll hear exclusively from our leadership team on topics like the Genesys product and technology vision, 2019 sales and partner strategy, and global trends that drive our business.
In addition to meeting one-on-one with our executive team and networking with your peers, you’ll also have a unique opportunity to influence Genesys strategy by joining interactive discussions with senior management on issues that affect the Genesys partner community.
Agenda
Day 1: Wednesday, February 27, 2019
| Time | Event |
| 7:10 AM | Shuttle Bus Departs from Parc 55 for Daly City Office |
| 7:30 AM - 9:00 AM | Registration & Breakfast |
| 8:00 AM - 3:30 PM | Scheduled 1 ON 1’s with the Genesys Executive Team |
| 3:00 PM - 3:30 PM | Welcome Gold Partners! |
| 3:30 PM - 4:00 PM | Paul Segre & Tom Eggemeier Present: The Genesys Future |
| 4:00 PM - 5:30 PM | Genesys Product & Technology Vision Panel |
| 5:45 PM | Shuttle Departs for Restaurant |
| 7:00 PM - 10:00 PM | Celebratory Dinner! |
Day 2: Thursday, February 28, 2019
| Time | Event |
| 7:30 AM | Shuttle Bus Departs from Parc 55 for Daly City Office |
| 8:00 AM - 9:00 AM | Breakfast & Networking |
| 9:00 AM - 9:30 AM | Welcome Back! |
| 9:30 AM - 10:30 AM | PureCloud Update & Operational Review |
| 10:30 AM - 11:30 AM | Premise to Cloud Migration |
| 11:30 AM - 12:30 PM | Partner Success, Genesys University Update & Care |
| 12:30 PM - 1:30 PM | Lunch: Partner Huddle |
| 1:30 PM - 2:30 PM | How Digital Sales & Marketing Spend Accelerates Growth |
| 2:30 PM - 3:30 PM | Panel Discussion: Global Trends Driving Business |
| 3:30 PM - 4:30 PM | The Future of CX |
| 4:30 PM - 5:30 PM | Partner Feedback and Executive Panel |
| 5:30 PM 7:00 PM | Farewell Reception |
Featured Speakers
Paul Segre
Chief Executive Officer
Tom Eggemeier
President
Peter Graf
Chief Product Officer
Mark Turner
Executive Vice President, Global Sales and Field Operations
Paul Rolfe
Vice President, Global Partners and Alliances
Venue
Genesys Daly City office
2001 Junipero Serra Blvd
Daly City, CA
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