Genesys Tour: Toronto

Name: Genesys Tour: Toronto
Start: 2019-11-05
End: 2019-11-05

AI Self Service
November 5th 2019 – Toronto, ON

Next Generation Self-serve is exploding with the advent of AI enabled bots, the internet of things, asynchronous messaging apps, and personal assistant platforms. Just when many were predicting the demise of voice self-service we are now seeing the emergence of digital voice via Amazon’s Alexa, Google Home Hub, and many others. The choices are many and the path unclear in this brave new world of next gen self-serve.

Join us as we deep dive into how companies are taking advantage of the new technologies to achieve business objectives, as well as learning what best practices are emerging in this ever evolving domain.

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Agenda

Networking

8:00 AM

Kick off intro Breakfast and Event Presentation

8:30 – 10:30 AM

Speakers

Gordon Sexton

AI Practice Manager

Genesys Tour Venue

Sheraton Centre Toronto Hotel
123 Queen St W,
Toronto, ON M5H 2M9

Find Out More

Register to attend our Genesys Tour in Toronto!

Join us as we deep dive into how companies are taking advantage of the new technologies to achieve business objectives, as well as what best practices are emerging in this ever evolving domain.

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Thank you for registering for our Genesys Tour in Toronto, ON on November 5th!
We look forward to seeing you there!

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.