Genesys CX Tour: Toronto

AI Self Service
November 5th 2019 – Toronto, ON

Next Generation Self-serve is exploding with the advent of AI enabled bots, the internet of things, asynchronous messaging apps, and personal assistant platforms. Just when many were predicting the demise of voice self-service we are now seeing the emergence of digital voice via Amazon’s Alexa, Google Home Hub, and many others. The choices are many and the path unclear in this brave new world of next gen self-serve.

Join us as we deep dive into how companies are taking advantage of the new technologies to achieve business objectives, as well as learning what best practices are emerging in this ever evolving domain.

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Agenda

TimeTopics
8:00 AMNetworking
8:30 - 10:30 AMKick off intro Breakfast and Event Presentation

Speakers

Gordon headshot

Gordon Sexton

AI Practice Manager

Genesys CX Tour Venue

Sheraton Centre Toronto Hotel
123 Queen St W,
Toronto, ON M5H 2M9

Register to attend our Genesys CX Tour in Toronto!

Join us as we deep dive into how companies are taking advantage of the new technologies to achieve business objectives, as well as what best practices are emerging in this ever evolving domain.

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Thank you for registering for our Genesys CX Tour in Toronto, ON on November 5th!
We look forward to seeing you there!

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