2018 Genesys Analyst Summit: Momentum

4 – 6 December, 2018 • Yountville, California

The Genesys Analyst Summit is an exclusive, invite-only event in which Genesys leadership shares details with our industry analyst partners about company performance, future strategy and innovations.

Three areas of focus include:

  • A detailed view of company strategy and plans for growth for the next three to five years
  • The opportunity to network and engage in thought-provoking conversations with Genesys leadership and peers
  • Direct feedback from customers about growth and successes resulting from their Genesys partnerships


Tuesday, December 4, 2018

6:30 - 7:15 PM

Welcome Reception

Paul Segre, Chief Executive Officer, Genesys

7:30 - 10:00 PM

Dinner – Genesys transformation Discussions

Wednesday, December 5, 2018

8:00 AM


9:00 AM

Welcome and introductions

Judith Coley, VP, Corporate Communications, Genesys
Meredith Egg, Analyst Relations Director, Genesys

9:15 AM

Market perspective and impact to Genesys

Paul Segre, CEO, Genesys

9:45 AM

Transforming Genesys

Tom Eggemeier, President, Genesys
Larry Katz, CFO, Genesys

10:30 AM

Discussion: Genesys transformational opportunities

11:00 AM


11:15 AM

Discussion: Genesys transformational opportunities (continued)

11:45 AM

Analyst reaction and perspectives

Genesys analyst relations team

12:00 PM


1:00 PM

Marketing transformation

Merijn te Booij, CMO, Genesys

1:30 PM

Genesys products and services

Peter Graf, CPO, Genesys

2:45 PM


3:00 PM

Genesys customer panel

Keith Pearce, SVP, Marketing Genesys, moderator

3:45 PM

Analyst reaction and perspectives

Genesys analyst relations team

4:00 PM

Session close: Networking time

6:30 PM

Depart Vintage House for dinner

7:00 PM


Thursday, December 6, 2018

8:00 AM


9:00 AM

A view from the field

Tom Eggemeier, President, Genesys
Mark Turner, EVP Global Sales, Genesys

10:00 AM


10:15 AM

Genesys effect and customer success update

Tom Eggemeier, President, Genesys
Lucy Norris, EVP, Customer Success, Genesys

10:45 AM

Executive Q&A

Keith Pearce, SVP, Marketing, Genesys, moderator
Executive Panel

11:15 AM

Paul Segre, CEO, Genesys

12:00 PM


Featured Speakers

Paul segre event

Paul Segre

Chief Executive Officer, Genesys

Tom eggemeier event

Tom Eggemeier

President, Genesys

Larry katz event

Larry Katz

Chief Financial Officer, Genesys

Peter graf event

Peter Graf

Chief Product Officer, Genesys

Merijn te booij event

Merijn te Booij

Chief Marketing Officer, Genesys

Mark turner event

Mark Turner

Executive Vice President of Global Sales and Field Operations, Genesys

Olivier jouve event

Olivier Jouve

Executive Vice President, Genesys

Lucy norris event

Lucy Norris

Executive Vice President, Leader of Customer Success, Genesys


Vintage House
6541 Washington Street,
Yountville, CA 94599