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Abi is a Cloud Technology Evangelist at Genesys. His career in telephony has mimicked the life cycle of contact center solutions. After working on Rockwell’s ACD systems in the 1990’s, he used server board-based systems at Aspect Solutions and IP systems at Interactive Intelligence. His primary background is in Cisco Systems data and voice technologies. He regularly hosted architecture design sessions for ININ's channel partners. Now as a Cloud Technology Evangelist at Genesys, he helps customers translate their business vision into technical reality. In his spare time, he enjoys creative arts and making indie films, one of which is available on Netflix. People are surprised to hear that he is an avid Jazzerciser.
