Explore how to provide ongoing security and compliance for your cloud-based contact center.
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and integrated self-service experience.
Learn how Overstock.com saved over $26 million in 5 years
with their Echopass cloud-based contact center.
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"Experience with large enterprises, effective execution, all-in-one suite, security & privacy protection, and strong brand name enable Echopass to dominate the hosted market."
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Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted by over 4,500 customers in 80 countries to orchestrate more than 100 million digital and voice interactions each day.