Delivering innovative technology that can
transform businesses inside and out

Why experience counts, but size doesn’t matter – 

Much like Goldilocks and her porridge, your company has to find a software fit that is “just right.” Software that will fit you today, tomorrow, and 10 years from now. Our company is big enough to build and support a great product for some of the largest customer service goliath’s yet small enough to listen carefully to our customers.

For small businesses especially, choosing a true cloud based software has immense benefits that levels the playing field allowing small business to compete against industry giants.

We have been around…

Reliability built from 20 years as a leader in enterprise contact center software. Industry accolades from Gartner – recognized eight times in the leaders quadrant for contact center infrastructure.

"We apply the lessons we’ve learned; we build software that we also depend on to help manage our own relentless changes."

 WE LISTEN TO OUR CUSTOMERS

If you’re building customer support software, you get to see and hear a lot of great ideas about customer service. The core skill is to listen. Listen, and think, and have a conversation about solving issues.

 WE UNDERSTAND THAT YOUR DATA IS EVERYWHERE NOW

And we make it easy to integrate with many systems, and even to sync data back (but it’s all under your control).

Why does this matter to you?

Innovation

If you are evaluating us financially, we’re a proven innovator with a continual history of product firsts and the experience and context to understand what has been, combined with a hunger to re-invent everything and be ready for whatever the future brings next.

Careers

And if you are thinking about joining us, you should know we’re a great culture that works hard, is optimistically critical and collaborative, and plans to set our competitor’s hair on fire. It’s a place where you can work with lead-edge cloud technologies and agile development, but also be part of a stable diverse culture with great leadership and stability.

Locations

World Headquarters

2001 Junipero Serra Blvd
Daly City, CA 94014
Toll Free: 888.GENESYS
Phone: +1.650.466.1100
Location Map & Directions

Western Regional Headquarters

18400 Von Karman Avenue, Suite #700
Irvine, CA 92612
Location Map & Directions

Eastern Regional Headquarters

13454 Sunrise Valley Drive, Suite 110
Herndon, VA 20171
Location Map & Directions

Denver Regional Development Office

The Quadrant
5445 DTC Parkway, Suite 720
Denver, CO 80111
Location Map & Directions

Research Triangle Park

Research Triangle Park, NC
4307 Emperor Blvd, Suite 300
Durham, North Carolina 27703
Phone/Fax: 317.872.3000
Location Map & Directions

Florida Office

7800 Belfort Parkway, Suite 100
Jacksonville, FL 32256
Toll Free: 866.396.2599
Main Number: 904.680.7100
Fax: 904.680.7139

Global Sales Offices

Global Sales Offices
Americas
Europe, Middle East, and Africa
Asia Pacific

PureCloud by Genesys

Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.