CX at full gallop: Innovation and insights at the Kentucky Derby

Kick off your Derby experience  at Hotel Bourré Bonne with an elegant evening of cocktails and conversation. Mingle with fellow C-suite leaders in a refined setting where timeless tradition meets modern luxury. Raise a glass to an extraordinary weekend of insights, connections, and world-class experiences.

Start the day with a relaxing breakfast featuring a selection of gourmet offerings. Enjoy great conversation and a moment of calm before a weekend filled with insightful discussions, exclusive experiences, and exceptional hospitality.

Join an exclusive roundtable with industry visionaries and thought leaders to explore the future of customer experience. Gain actionable insights on AI-driven innovation, experience orchestration, and strategies to stay ahead in a rapidly evolving market—all while engaging in high-impact discussions with your peers.

Step beyond the ordinary with curated experiences designed to inspire, connect, and create lasting memories. Whether it’s a taste of Kentucky’s rich heritage, a unique cultural excursion, or a bespoke networking opportunity, these exclusive moments will deepen connections and elevate your Derby experience.

Take a break and make the most of your free time however you choose. Unwind in the comfort of your accommodations, explore the rich culture and charm of Kentucky, or connect with fellow guests. Whether you prefer a moment of relaxation or an opportunity to discover something new, this time is yours to enjoy.

Indulge in an unforgettable dining experience at one of Kentucky’s most exclusive venues. Enjoy exquisite cuisine, curated wine pairings, and engaging discussions in a setting that blends history, hospitality, and high-level networking. This isn’t just dinner—it’s an evening designed to inspire.

Get ready for the Kentucky Derby with a delicious breakfast where indulgence meets anticipation. Enjoy a variety of expertly crafted dishes while mingling with fellow executives and setting the stage for an exhilarating day at Churchill Downs. With the excitement building and the race just hours away, this is the perfect way to fuel up and make the most of this legendary event.

Feel the energy of Churchill Downs as you witness the 151st Run for the Roses from premier seating inside the exclusive First Turn Club. From the pageantry of the opening ceremonies to the thundering excitement at the finish line, this legendary event is an experience like no other. Soak in the sights and celebrate the thrill of victory in the heart of horse racing’s most iconic tradition.

As the weekend winds down, take a moment to reflect on the connections made and experiences shared. When it’s time to depart, we hope you’ll leave inspired, energized, and ready to bring fresh insights back to your organization. Safe travels, and we look forward to staying connected and seeing you at future events!