An Exclusive Executive Experience at the Kentucky Derby

Join us for a private, invitation-only gathering of senior leaders shaping the future of AI-powered experience orchestration 

Louisville, KY

Apr 30 – May 3, 2026

You and a guest (21+) are invited to join Genesys for an exclusive experience hosted during the 152nd Kentucky Derby

This curated experience brings together a select group of senior leaders for candid, peer-level dialogue on advancing AI-powered customer experience at enterprise scale. 

Executive-led discussions will focus on how organizations are operationalizing AI and experience orchestration—balancing innovation with governance, driving measurable business outcomes, and redefining value across the customer journey. 

Set against the iconic backdrop of Churchill Downs, the weekend pairs strategic exchange with elevated hospitality—creating space for meaningful connection, fresh perspective, and conversations that extend well beyond the track. 

Included in the Experience:

  • A dynamic, interactive business session with Genesys leadership focused on AI advancement, CX transformation, and next-level experience orchestration
  • A premier day at the 152nd Kentucky Derby from the coveted First Turn Club, featuring iconic Walkover views, private terrace rail-side racing, fine dining, and an open bar
  • Exclusive, thoughtfully curated evening eventsfeaturing bespoke experiences, exceptional cuisine and beverages, live entertainment, and meaningful connections with fellow executives 
  • A luxurious three-night stayat Hotel Bourré Bonne for you and a guest (21+) 
  • Seamless transportation to and from all weekend events, including airport transfers 

Attendance is guaranteed on a first come, first served basis and invitations are nontransferrable.

Agenda

Thursday, 30 April 2026

06:00 PM – 09:00 PM

Welcome reception

Kick off your Derby experience  at Hotel Bourré Bonne with an elegant evening of cocktails and conversation. Mingle with fellow industry leaders in a refined setting where timeless tradition meets modern luxury. Raise a glass to an extraordinary weekend of insights, connections, and world-class experiences.

Friday, 01 May 2026

09:00 AM – 10:00 AM

Breakfast

Start the day with a relaxing breakfast featuring a selection of gourmet offerings. Enjoy great conversation and a moment of calm before a weekend filled with insightful discussions, exclusive experiences, and exceptional hospitality.

10:00 AM – 02:00 PM

AI and the Next Level of CX

Join Genesys leaders and senior executives for a candid, peer-level dialogue on the future of customer experience. This session will look at how organizations are advancing AI-driven innovation and experience orchestration at scale—translating strategy into measurable business impact while staying ahead in a rapidly evolving market. 

02:00 PM – 05:00 PM

Free time

Take a break and make the most of your free time however you choose. Unwind in the comfort of your accommodations, explore the rich culture and charm of Kentucky, or connect with fellow guests. Whether you prefer a moment of relaxation or an opportunity to discover something new, this time is yours to enjoy.

05:00 PM – 08:00 PM

Executive dinner at Uncle Boojie's

Indulge in a special dining experience in the heart of Louisville. Enjoy exquisite cuisine, unique bourbons, and engaging discussions in a space that offers the easygoing comfort of familiarity and home. This isn’t just dinner—it’s an evening designed to bring people together.

Saturday, 02 May 2026

08:00 AM – 09:00 PM

Breakfast

Get ready for the Kentucky Derby with a delicious breakfast where indulgence meets anticipation. Enjoy a variety of expertly crafted dishes while mingling with fellow executives and setting the stage for an exhilarating day at Churchill Downs. With the excitement building and the race just hours away, this is the perfect way to fuel up and make the most of this legendary event.

12:00 AM – 09:00 AM

Kentucky Derby

Feel the energy of Churchill Downs as you witness the 152nd Run for the Roses from premier, luxury seating inside the exclusive First Turn Club. Situated at one of the most exhilarating moments on the track, this premium hospitality experience offers unrivaled views as the horses thunder around the first turn.

Sunday, 03 May 2026

12:00 AM – 12:00 PM

Departures

As the weekend winds down, take a moment to reflect on the connections made and experiences shared. When it’s time to depart, we hope you’ll leave inspired, energized, and ready to bring fresh insights back to your organization. Safe travels, and we look forward to staying connected and seeing you at future events!

Hotel and Venue

Frequently asked questions

What is included?

  • Hotel accommodations at Hotel Bourré Bonne, for you and one guest (21+) including associated tax and service charges, from Thursday, April 30 – Sunday, May 3 (3 nights)
  • Roundtrip airport transfers to and from the Louisville International Airport (SDF) and Hotel Bourré Bonne on the event dates.  Please note for these transfers to be scheduled, you must complete the form in your registration confirmation email.
  • Tickets and transportation for you and one guest to The Kentucky Derby on Saturday, May 2
  • Exclusive, thoughtfully curated evening events featuring bespoke experiences
  • Food and beverages at all hosted Genesys activities throughout the weekend

What is not included?

  • Roundtrip air travel for you and one guest (21+)
    • Due to the popularity of the Kentucky Derby and flights selling out, we encourage you to book your transportation as soon as possible.
  • Parking 
    • Attendees driving to the event will be responsible for their own parking charges. Complimentary parking is not available. Valet parking: $42/night. 

What happens after I RSVP?

You will receive a confirmation email shortly after you RSVP. Please complete the form within to provide additional information needed to finalize your attendance.

How long is registration open?

Registration will remain open until capacity is reachedAttendance is guaranteed on a first-come, first-served basis. 

Am I required to bring a guest?

You are not required to bring a guest and can simply note ‘not bringing a guest’ on the post-registration form that will be in your confirmation email. However, if you are bringing a guest, please note they must be 21 years and older to attend.

If I cannot attend, is my invitation transferable?

No. Invitations are non-transferable and may only be used by the individual to whom they were issued. 

What is the dress code for the weekend?

The Kentucky Derby is famous for its fashion—think Southern elegance, bold statements, and timeless tradition. Outside of the Derby itself, the dress code will be business casual but still feel free to incorporate Derby-flare if desired. More details will be shared on this in your know before you go.

What if I have additional questions?

Please email Ashley Fredericks, Marketing Manager, ashley.fredericks@genesys.com