Your Exclusive Invitation to the Genesys Kentucky Derby Experience
Please note that attendance is guaranteed on a first-come, first-served basis
Please note that attendance is guaranteed on a first-come, first-served basis
Hotel Bourré Bonne
Apr 30 – May 3, 2026
Hosted by Genesys, this exclusive invitation brings C-suite executives together at the 152nd Kentucky Derby for a rare blend of insight, connection, and world-class hospitality.
Join industry leaders to exchange perspectives, explore emerging CX trends, and uncover strategies to accelerate your digital transformation. We’ll dive into the innovations redefining customer experience—and what it takes to lead the pack in a rapidly evolving landscape.
Along the way, enjoy premium, once-in-a-lifetime experiences designed to help you relax, recharge, and connect—Derby style.
Included in the Experience:
06:00 PM – 09:00 PM
Kick off your Derby experience at Hotel Bourré Bonne with an elegant evening of cocktails and conversation. Mingle with fellow C-suite leaders in a refined setting where timeless tradition meets modern luxury. Raise a glass to an extraordinary weekend of insights, connections, and world-class experiences.
09:00 AM – 10:00 AM
Start the day with a relaxing breakfast featuring a selection of gourmet offerings. Enjoy great conversation and a moment of calm before a weekend filled with insightful discussions, exclusive experiences, and exceptional hospitality.
10:00 AM – 02:00 PM
Join an exclusive roundtable with industry visionaries and thought leaders to explore the future of customer experience. Gain actionable insights on AI-driven innovation, experience orchestration, and strategies to stay ahead in a rapidly evolving market—all while engaging in high-impact discussions with your peers.
02:00 PM – 05:00 PM
Take a break and make the most of your free time however you choose. Unwind in the comfort of your accommodations, explore the rich culture and charm of Kentucky, or connect with fellow guests. Whether you prefer a moment of relaxation or an opportunity to discover something new, this time is yours to enjoy.
05:00 PM – 08:00 PM
Indulge in a special dining experience in the heart of Louisville. Enjoy exquisite cuisine, unique bourbons, and engaging discussions in a space that offers the easygoing comfort of familiarity and home. This isn’t just dinner—it’s an evening designed to bring people together.
08:00 AM – 09:00 PM
Get ready for the Kentucky Derby with a delicious breakfast where indulgence meets anticipation. Enjoy a variety of expertly crafted dishes while mingling with fellow executives and setting the stage for an exhilarating day at Churchill Downs. With the excitement building and the race just hours away, this is the perfect way to fuel up and make the most of this legendary event.
12:00 AM – 09:00 AM
Feel the energy of Churchill Downs as you witness the 152nd Run for the Roses from premier, luxury seating inside the exclusive First Turn Club. Situated at one of the most exhilarating moments on the track, this premium hospitality experience offers unrivaled views as the horses thunder around the first turn.
12:00 AM – 12:00 PM
As the weekend winds down, take a moment to reflect on the connections made and experiences shared. When it’s time to depart, we hope you’ll leave inspired, energized, and ready to bring fresh insights back to your organization. Safe travels, and we look forward to staying connected and seeing you at future events!



You will receive a confirmation email shortly after you RSVP. Please complete the form within to provide additional information needed to finalize your attendance.
You are not required to bring a guest and can simply note ‘not bringing a guest’ on the post-registration form that will be in your confirmation email. However, if you are bringing a guest, please note they must be 21 years and older to attend.
The Kentucky Derby is famous for its fashion—think Southern elegance, bold statements, and timeless tradition. Outside of the Derby itself, the dress code will be business casual but still feel free to incorporate Derby-flare if desired. More details will be shared on this in your know before you go.
Please email Ashley Fredericks, Marketing Manager, ashley.fredericks@genesys.com