Kick off your Derby experience  at Hotel Bourré Bonne with an elegant evening of cocktails and conversation. Mingle with fellow industry leaders in a refined setting where timeless tradition meets modern luxury. Raise a glass to an extraordinary weekend of insights, connections, and world-class experiences.

Start the day with a relaxing breakfast featuring a selection of gourmet offerings. Enjoy great conversation and a moment of calm before a weekend filled with insightful discussions, exclusive experiences, and exceptional hospitality.

Join Genesys leaders and senior executives for a candid, peer-level dialogue on the future of customer experience. This session will look at how organizations are advancing AI-driven innovation and experience orchestration at scale—translating strategy into measurable business impact while staying ahead in a rapidly evolving market. 

Take a break and make the most of your free time however you choose. Unwind in the comfort of your accommodations, explore the rich culture and charm of Kentucky, or connect with fellow guests. Whether you prefer a moment of relaxation or an opportunity to discover something new, this time is yours to enjoy.

Indulge in a special dining experience in the heart of Louisville. Enjoy exquisite cuisine, unique bourbons, and engaging discussions in a space that offers the easygoing comfort of familiarity and home. This isn’t just dinner—it’s an evening designed to bring people together.

Get ready for the Kentucky Derby with a delicious breakfast where indulgence meets anticipation. Enjoy a variety of expertly crafted dishes while mingling with fellow executives and setting the stage for an exhilarating day at Churchill Downs. With the excitement building and the race just hours away, this is the perfect way to fuel up and make the most of this legendary event.

Feel the energy of Churchill Downs as you witness the 152nd Run for the Roses from premier, luxury seating inside the exclusive First Turn Club. Situated at one of the most exhilarating moments on the track, this premium hospitality experience offers unrivaled views as the horses thunder around the first turn.

As the weekend winds down, take a moment to reflect on the connections made and experiences shared. When it’s time to depart, we hope you’ll leave inspired, energized, and ready to bring fresh insights back to your organization. Safe travels, and we look forward to staying connected and seeing you at future events!