Hotel rooms are being reserved at the Grand Hyatt SFO located at 55 South McDonnell Road San Francisco, CA 94128. Please be sure to reserve your room no later than Sunday, February 2nd. After this date, the discounted rate will not apply. Hotel accommodations are at attendee’s expense. Hotel policies: credit card guarantee required and if perhaps you need to cancel your accommodations after booking, to avoid a one night fee, please make sure to cancel 48 hours prior to checkin time.
Frequently asked questions
Will transportation be provided to and from the airport and the Grand Hyatt at SFO?
Yes. The Grand Hyatt at SFO has a 24-hour complimentary San Francisco International Airport (SFO) shuttle which runs every 10–15 minutes. At SFO, go to the area marked “Hotel Shuttle.” The bus is marked “Hyatt Regency and Marriott.” Between midnight and 4:46 a.m., shuttles pick up every 30 minutes. CLICK HERE to track the shuttle.
Are there other transportation methods to get around town?
Yes. Public transportation is everywhere in San Francisco. From the cable cars to BART trains, it’s easy to see the sights via local transit, including our complimentary trolley to downtown Burlingame. Our hotel near San Francisco airport with complimentary shuttle service offers access to it all.
To Downtown San Francisco:
Grand Limousine: The exclusive provider for our hotel near San Francisco International Airport; our Guest Service staff can make arrangements.
Bay Area Rapid Transit (BART): Take the Hyatt Shuttle Bus to/from SFO International Terminal to connect with BART. Approximate cost from the station to downtown SF is $8.65 one-way.
SFO SuperShuttle: Service is offered between SFO and Embarcadero or Union Square. Take the complimentary hotel shuttle to/from SFO to connect with SuperShuttle. $17 one-way.
Taxi: Service from our hotel to downtown takes approximately 30 minutes, with an approximate cost of $45–$55 each way.
Town Car Service: Service from our hotel to downtown takes approximately 30 minutes, with an estimated cost of $55, plus 20 percent gratuity.
SamTrans: Service from Burlingame to San Francisco for $5 (adults) or $2.50 (youth and seniors).
Caltrain: Weekday train service between San Francisco and San Jose, with commute-hour service to Gilroy. Weekend service is offered from San Francisco to San Jose. The Caltrain station is 5 minutes from our hotel.
To Downtown Burlingame:
Trolley Service: Daily free trolley service is available from our hotel to downtown Burlingame.
Complimentary airport shuttle
Taxi and town car service
Local area transit close
How do I schedule an executive one on one?
On Tuesday morning (February 25th) you will arrive at the Genesys Headquarters to register. At that time, there will be a sign up sheet for executive availability. One on ones are first come first served, so if you want to secure a specific time with a specific executive, we suggest arriving as close to 7am EST as possible.
Can I stay at a different hotel?
You most certainly can stay at a hotel of your choice. However, we cannot guarantee rates for other hotels. The Grand Hyatt at SFO has a room block for Genesys with a discounted rate which is why we suggest staying there.
Where is the gala dinner going to be held?
The gala dinner will be held at Kincaids located at 60 Bay View Pl, Burlingame, CA 94010. The entire restaurant has been reserved just for our Gold Partners. Kincaid’s beautiful views, classic décor, and attentive service lend group events an air of casual sophistication. We are looking forward to it and hope that you stay to attend. Awards will be given out at that time.