July 21–23, 2026

Genesys Drive 2026

Tempe, AZ

Internal Registration Portal

Marriott Phoenix Resort Tempe at The Buttes

2000 W Westcourt Way, Tempe, AZ 85282

Driving innovation together. Building what’s next.

Thank You for Registering

We look forward to seeing you in Tempe.

By invitation only and invite is non-transferable. Registration for Genesys Drive 2026 is exclusively available to invited Genesys Crew.  Registrations submitted by non-invited attendees will not be approved.

Happy multiracial colleagues having a business meeting in office.

WHY ATTEND

From Innovation to Impact

Drive 2026 is where learning turns into action. Bringing the One Americas Solution Consulting community together to deepen expertise, exchange ideas, and accelerate what’s next in CX + AI.


Connect with experts shaping the future of CX

Collaborate with Solution Consultants, Architects, Product leaders, Partners, and AI specialists who are driving innovation across the Genesys ecosystem — sharing strategies, insights, and best practices that move customer experience forward.


Go deeper with practical AI and Agentic AI training

Explore the next evolution of AI-powered experience orchestration, including Agentic AI, through interactive workshops and technical breakouts focused on execution, integration, and measurable business outcomes.


Continue the journey at Xperience 2026

Drive 2026 is just the beginning. Gain the knowledge, connections, and momentum that prepare you to maximize your experience at Xperience 2026 — where the broader CX + AI vision comes to life on a global stage.

Agenda at a glance

Programming and timing are subject to change

03:00 pm – 08:00 pm

Arrivals & Registration

05:00 pm – 07:00 pm

Welcome Reception

07:00 pm – 09:00 pm

Fun Activites

07:30 am – 08:30 am

Breakfast

08:30 am – 09:30 am

Welcome & Keynote

09:30 am – 12:30 pm

Morning Breakouts

12:30 pm – 01:30 pm

Sponsored Lunch

02:00 pm – 05:00 pm

Hands-on Technical Workshop

06:30 pm – 08:30 pm

Fun off-site activity with SCO

07:30 am – 08:30 am

Breakfast

08:30 am – 09:30 am

Welcome & Keynote

09:30 am – 12:30 pm

Morning Breakouts

12:30 pm – 01:30 am

Sponsored Lunch

02:00 pm – 05:00 pm

Hands-on Technical Workshop

06:30 pm – 08:30 pm

Fun off-site activity with SCO

07:30 am – 08:30 am

Breakfast

08:30 am – 09:30 am

Welcome & Innovation Showcase

09:30 am – 12:30 pm

Hands-on Technical Workshop

12:30 pm – 01:30 pm

Sponsored Lunch

01:30 pm – 02:30 pm

Afternoon Session

02:30 pm – 03:00 pm

Closing

Learn from Experts Across Genesys and Beyond

Youssef Nokta

Youssef Nokta

SVP, Global Solutions Consulting, Genesys

Brian Spencer

Brian Spencer

VP, Solution Consulting, Genesys

Mauricio Giraldo

Mauricio Giraldo

Senior Director, Solution Consulting LATAM, Genesys

Jason Carter

Jason Carter

Senior Director, Global Solution Consulting Operations, Genesys

Sam Ali

Sam Ali

Senior Director, AI Architecture, Innovation, and Acceleration (AIA), Genesys

And many more ...

Marriott Phoenix Resort Tempe at The Buttes

2000 W Westcourt Way, Tempe, AZ 85282

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Venue + Hotel

Drive 2026 will take place at the Marriott Phoenix Resort Tempe at The Buttes, just three miles from Sky Harbor Airport and moments from Scottsdale. The resort offers an on-site spa, pools, tennis courts, and a mountain-top restaurant with panoramic views.

Attendees may book within the official room block to access the preferred event rate starting at $129/night. Rooms are limited and available on a first-come, first-served basis.

Room block deadline: June 22, 2026

Reserve your room block

Frequently asked questions

Can I bring a colleague?

Registration is invite-only and based on the following criteria:

  • Employees participating as speakers, event staff, or directly supporting event execution are pre-approved to attend and should have already been identified.
  • If capacity allows, any remaining allocations are intended for Partner Managers aligned to support attending partner accounts.
  • Any additional attendance requests will require leadership approval.
  • If you were not officially invited to attend, your registration may be canceled.

Who can I contact with questions?

Please contact your manager with any registration questions you might have.

What is Genesys Drive 2026?

Drive 2026 brings together the One Americas Solution Consulting community for two days of immersive learning, innovation, and collaboration.

Hosted at the Marriott Phoenix Resort Tempe at the Buttes, this is where we come together to build what’s next — across Solution Consulting, Architecture, Product Management, Product Marketing, Partners, and leadership — shaping the future of customer experience as one.

Where is Genesys Drive 2026 being held?

Marriott Phoenix Resort Tempe at The Buttes

Marriott Phoenix Resort Tempe at The Buttes is located three miles from Sky Harbor Airport and moments from Scottsdale; our hotel in Tempe, AZ, features an on-site spa, pools, tennis courts, and a mountain-top restaurant with stunning panoramic views.

Is there a room block?

Yes, please leverage the official Drive 2026 room block.

To take advantage of the preferred event rate (starting at $129/night), we encourage you to secure your hotel accommodations as soon as possible.

Rooms are available on a first-come, first-served basis and availability is limited.

Please note: the Drive 2026 budget covers event-related expenses incurred during the official event dates of July 20–23, 2026, including accommodations within the official event venue and other approved event-related costs. Any expenses incurred outside of these dates or outside of the official event venue will be the responsibility of the attendee and should be submitted through your department T&E budget with appropriate management approval.

Room block deadline: June 22, 2026

[Reserve your room block]