July 22, 2025 8:30 am

CX Tour

Auckland, New Zealand

Deliver the next level of experience

In the experience economy, leading means never standing still. Like elite athletes and teams, the most successful businesses never plateau. Leaders don’t settle — they look for every edge to outperform the competition.

Join CX Tour New Zealand, the event series for customer experience (CX) leaders looking to harness the power of artificial intelligence (AI) and automation to drive real business outcomes, whilst creating effortless, efficient and personalised experiences.

Park Hyatt Auckland

99 Halsey Street, Auckland Central, Auckland

Save your spot

Register now

Register today and redefine what’s possible for CX with AI-Powered Experience Orchestration

Learn how to drive meaningful outcomes and build deeper relationships with experience orchestration, which enables you to deliver personalised customer and employee experiences at scale — the right experience at the right time, every time.

  • Discover the latest advancements in digital, AI and journey management — and how AI-Powered Experience Orchestration can help you break away from the competition.
  • Hear from industry-leading organisations on how they are using digital, AI, cloud and workforce engagement tools to elevate their customer and employee experience.
  • Join a deep dive workshop for expert insights in creating customer experiences that build loyalty.

Join us for a day of networking with peers, industry experts and the Genesys team.

Full agenda coming soon!

Park Hyatt Auckland

99 Halsey Street, Auckland Central, Auckland

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