Are you responsible for driving your company’s mobile marketing initiatives but aren’t sure how to best leverage what’s available today in terms of technology and services? We can help.
Genesys is a trusted mobile marketing partner to many of the world’s leading brands. Our clients consistently rave about our strategic services which unleash the power of our mobile technology, preference management, and rich analytics platform. Leverage our multi-channel capabilities across SMS, MMS, mobile web, voice, QR codes, and email to create great customer experiences across the entire lifecycle.
The Genesys platform supports global SMS delivery in a variety of languages and handles billions of customer interactions on an annual basis. Dozens of Fortune 500 companies and tier 1 wireless carriers rely on us for our industry-leading scalability, security, reliability, and compliance.
Drive store traffic, increase promotion response rates, and grow your opt-in database. Our capabilities include mobile coupons, in-store marketing, live event engagement, text-to-sample, on-package QR codes, and more.
Add mobile elements to an existing loyalty program or create new mobile-only programs that reward your best customers and reduce churn. Enable anywhere enrollment, cardless loyalty, rewards balance reminders, and even text-to-pay solutions.
Increase purchase frequency, grow basket size, differentiate from competitors, and maintain high customer satisfaction. Our solutions enable you to trigger automated SMS alerts, service reminders, customer satisfaction surveys, product recall notifications, and a preference center portal that drives personalized, targeted customer interactions.