Break Through AI Misconceptions

Break Through AI Misconceptions

When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions.

When you evaluate AI technologies, consider these facts:

  • Bots working with human agents enables a seamless customer journey
  • Automated self-service costs as little as 20 cents per interaction
  • A single platform makes it easier to deliver personalized, proactive and predictive experiences

See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services