PALO ALTO, Calif – June 10, 2012 – Genesys, a provider of customer experience solutions, today announced its commitment to the community by riding in the 2012 Tour de Cure organized by the American Diabetes Association. The ride will take place nationwide on Sunday, June 10. Fifteen employees comprising “Team Genesys” will complete the Silicon Valley Tour de Cure and have collectively raised over $6,500 to support the cause to end Diabetes.

Key Facts:

  • Tour de Cure riders are responsible for collecting donations to participate. The funds will support the American Diabetes Association, and the services they provide to the 25.8 million children and adults with diabetes until there is a cure. Genesys ranks as one of the top corporate team fundraisers, having collected over $6,500 in donations from friends, family and colleagues.
  • Tour de Cure, is an all day event. Cyclists will start at 6:30 a.m. and will be riding throughout the day on one of five scenic routes through Palo Alto and Silicon Valley. After the rides, participants can enjoy the post-ride festivities, which include ceremonies, performances and refreshments, into the early evening at Lockheed Martin.
  • By supporting and riding in the Tour de Cure, Genesys is demonstrating its commitment to the community and other important charitable organizations. Annually, through its “Make a Difference” program, Genesys actively supports local and community-based organizations and philanthropies such as Habitat for Humanity, food banks and others.

Supporting Quotes:

We’re proud to join the teams from other leading companies in support of a cure for diabetes, said Paul Segre, President and CEO of Genesys. Our employees have a lot of practice going the extra mile for our customers and community, and they are showing one more way through the Tour de Cure that we can all make a difference.

Many people will participate in the Tour de Cure for the stimulating competition, camaraderie and physical cycling challenge. But the real reward comes in knowing that every mile they ride and every dollar they raise brings us that much closer to stopping this disease that affects over 540,000 people in our community, said Richard Alejandro, American Diabetes Association’s Executive Director, Silicon Valley. With diabetes growing at near-epidemic proportions, the need for funds has never been so great. he added.

About Genesys:

Genesys is the world’s leading provider of customer service and contact center software and services — with a 100% focus on customer experience and mission to save the world from bad customer service. With more than 2,000 customers in 80 countries, Genesys is uniquely positioned to help companies bring their people, insights and customer channels together to drive today’s new customer conversation. Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.

About the American Diabetes Association:

The American Diabetes Association is leading the fight to Stop Diabetes and its deadly consequences and fighting for those affected by diabetes. The Association funds research to prevent, cure and manage diabetes; delivers services to hundreds of communities; provides objective and credible information; and gives voice to those denied their rights because of diabetes. Founded in 1940, our mission is to prevent and cure diabetes and to improve the lives of all people affected by diabetes. For more information please call the American Diabetes Association at 1-800-DIABETES (1-800-342-2383) or visit Information from both these sources is available in English and Spanish.