Genesys Tour: Seattle

Customer Contact Center Made Easy

December 3rd – Seattle, WA

Find out what should be on your radar to keep your customer engagement on the cutting-edge in the midst of new technologies and ever-changing customer expectations. This exciting day is chock full of learning, networking, FUN and prizes. Grab a colleague or two…You won’t want to miss our Seattle stop!

Discussion topics:

  • Cloud Success Stories and Obstacles
  • Why Cloud Technology Matters
  • Demonstration of a Cloud-Native Contact Center
  • Buy vs Build
  • Emerging Technologies

Stop wondering and start knowing.

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Agenda

Tuesday, December 3rd

Cloud Success Stories and Obstacles

3:00 PM – 3:20 PM

Why Cloud Technology Matters

3:20 PM – 3:40 PM

Demonstration of a Cloud-Native Contact Center

3:40 PM – 4:20 PM

Buy vs Build

4:20 PM – 4:30 PM

Emerging Technologies

4:30 PM – 5:00 PM

Reception to follow

5:00 PM

Speakers

Yige Li

Yige Li

Solutions Consultant, Genesys

Abi Chandra

Senior Director, Strategic Marketing, Genesys

San diego, california, cityscape at the gaslamp quarter.

Genesys Tour Venue

Sheraton Grand Seattle, 1400 6th Avenue, Seattle WA 98101

Register to attend our Genesys Tour in Seattle!

Find out what should be on your radar to keep your customer engagement cutting-edge in the midst of new technologies and ever-changing customer expectations.

Thank you for registering.

Thank you for registering for our Genesys Tour in Seattle, WA on December 3rd.
We look forward to seeing you there!