Genesys Tour: Austin

Customer Contact Center Made Easy

October 2, 2019 – Austin, TX

Find out what should be on your radar to keep your customer engagement on the cutting-edge in the midst of new technologies and ever-changing customer expectations. This exciting day is chock full of learning, networking, FUN and prizes. Grab a colleague or two…You won’t want to miss our Austin stop!

Discussion topics:

Cloud Success Stories and Obstacles
Why Cloud Technology Matters
Demonstration of a Cloud-Native Contact Center
Buy vs Build
Emerging Technologies

Stop wondering and start knowing.

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Agenda

Time	Topics
3:00 - 3:20	Cloud Success Stories and Obstacles
3:20 - 3:40	Why Cloud Technology Matters
3:40 - 4:20	Demonstration of a Cloud-Native Contact Center
4:20 - 4:30	Buy vs Build
4:30 - 5:00	Emerging Technologies
5:00	Reception to follow

Speakers

Chip McCoy

Strategic Solutions Senior Manager, Genesys

Abi Chandra

Senior Director, Strategic Marketing, Genesys

Genesys Tour Venue

The Westin Austin Downtown Hotel

310 East 5th Street, Austin, TX, 78701

Find Out More

Register to attend our Genesys Tour in Austin!

Find out what should be on your radar to keep your customer engagement cutting-edge in the midst of new technologies and ever-changing customer expectations.

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Thank you for registering for our Genesys Tour in Austin, TX on October 2!
We look forward to seeing you there!

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Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.