Genesys CX Tour: Austin

Customer Contact Center Made Easy

October 2, 2019 – Austin, TX

Find out what should be on your radar to keep your customer engagement on the cutting-edge in the midst of new technologies and ever-changing customer expectations. This exciting day is chock full of learning, networking, FUN and prizes. Grab a colleague or two…You won’t want to miss our Austin stop!

Discussion topics:

  • Cloud Success Stories and Obstacles
  • Why Cloud Technology Matters
  • Demonstration of a Cloud-Native Contact Center
  • Buy vs Build
  • Emerging Technologies

Stop wondering and start knowing.

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Agenda

TimeTopics
3:00 - 3:20Cloud Success Stories and Obstacles
3:20 - 3:40Why Cloud Technology Matters
3:40 - 4:20Demonstration of a Cloud-Native Contact Center
4:20 - 4:30Buy vs Build
4:30 - 5:00Emerging Technologies
5:00Reception to follow

Speakers

Chip McCoy

Strategic Solutions Senior Manager, Genesys

Abi Chandra

Senior Director, Strategic Marketing, Genesys

Genesys CX Tour Venue

The Westin Austin Downtown Hotel

310 East 5th Street, Austin, TX, 78701

Register to attend our Genesys CX Tour in Austin!

Find out what should be on your radar to keep your customer engagement cutting-edge in the midst of new technologies and ever-changing customer expectations.

Register now

Thank you for registering.

Thank you for registering for our Genesys CX Tour in Austin, TX on October 2!
We look forward to seeing you there!

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