Using Artificial Intelligence to improve Customer Experience
April 25th, 2019 – Downtown Calgary, Alberta
In 2019 Dimension Data identified improved CX as the top benefit of Artificial Intelligence Solutions.
Join us as we explore how AI can be injected into CX journeys to help organizations achieve business objectives, including improved brand recognition, increased revenue, reduction of churn, as well as workforce optimization.
We will look at AI best practices, use-cases, as well as see what the future holds for AI infused CX.
Time | Agenda |
11:30 AM - 12:00 PM | Networking Time |
12:00 PM - 1:00 PM | Kick off intro Lunch and Event Presentation on Predictive Routing/AI |
1:00 PM - 2:00 PM | Sharing Your Best Practices |
AI Practice Manager, Genesys
Delta Hotels by Marriott Calgary Downtown
209 4 Ave SE, Calgary, AB T2G 0C6
Stop by to learn about how AI can be injected into CX journeys to help your organization achieve your business objectives, including improved brand recognition, increased revenue, reduction of churn, as well as workforce optimization.
Thank you for registering to meet with one of our AI Experts at our Genesys Calgary Event in Calgary, Alberta.