Genesys CX Tour: Calgary, Alberta

Using Artificial Intelligence to improve Customer Experience

April 25th, 2019 – Downtown Calgary, Alberta

In 2019 Dimension Data identified improved CX as the top benefit of Artificial Intelligence Solutions.

Join us as we explore how AI can be injected into CX journeys to help organizations achieve business objectives, including improved brand recognition, increased revenue, reduction of churn, as well as workforce optimization.

We will look at AI best practices, use-cases, as well as see what the future holds for AI infused CX.

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Speaking Engagements

TimeAgenda
11:30 AM - 12:00 PMNetworking Time
12:00 PM - 1:00 PMKick off intro Lunch and Event Presentation on Predictive Routing/AI
1:00 PM - 2:00 PMSharing Your Best Practices

Speakers

Gordon_Headshot

Gordon Sexton

AI Practice Manager, Genesys

Genesys CX Calgary Event Venue

Delta Hotels by Marriott Calgary Downtown
209 4 Ave SE, Calgary, AB T2G 0C6

Register to speak with an AI Expert!

Stop by to learn about how AI can be injected into CX journeys to help your organization achieve your business objectives, including improved brand recognition, increased revenue, reduction of churn, as well as workforce optimization.

Register now

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