Xperience EMEA North 2024
Join us on 24th September 2024 at Genesys Xperience EMEA North, live in Amsterdam (Theater Amsterdam). You will meet your peers, learn from industry experts and customers from regions Nordics & Baltics, Benelux, Alps, Eastern Europe and Germany. This year, our theme ‘Your Future Accelerated’ will showcase how empathy, AI and automation create outstanding experiences for your customers and employees.
PLEASE NOTE: Due to ticket limitations for 5 regions, registrations will be reviewed for final approval. There will be some registration guidelines (number of tickets per customer, partner registration etc), which will be shared via your Genesys contact.
Immerse yourself in the future of experience
Discover how to accelerate business success by joining us this September in Amsterdam. Whether you’re new to Genesys, an existing customer or part of our growing ecosystem, this conference is packed with the topics to help you transform your customer and employee experience:
*This is an end-user event and is subject to approval.
- AI-powered experience orchestration
- Open platform and ecosystem
- Artificial intelligence and automation
- Customer journey management
- Workforce engagement management
- Channel-less interactions
- And much more
Agenda
Check back later for the full agenda.
Xperience EMEA North
24/09/2024
08:45 AM – 09:30 AM
Registration
09:30 AM – 12:15 PM
Morning program
- AI-Powered Experience Orchestration
- Genesys Salesforce AWS panel
- Customer case stories
- Coffee break in Community Expo
- WEM
12:15 PM – 01:15 PM
Lunch in Community Expo
01:15 PM – 04:00 PM
Afternoon program
- Genesys AI Deep Dive
- Customer Case Stories
- Genesys Cloud
- Coffee break in Community Expo
04:00 PM – 04:45 PM
Keynote
04:45 PM – 05:00 PM
Closing
05:00 PM – 06:30 PM
Networking reception in Community Expo
Speakers
Heinrich Welter
VP Sales Northern & Eastern Europe, Genesys
Daniel Karadza
Country Manager & Senior Director Sales Germany, Genesys
Peter Graf
SVP Strategy, Genesys
Osen Akkemik
Senior Director Customer Success, Genesys
Merijn te Booij
GM Workforce Engagement Management, Genesys
Sponsors
