06/02–06/2025

APAC Tech Summit & PAB 2025

Leveling Up Together

Building on the strong foundation of our past successes, this year's summit signifies a pivotal leap forward. We're Leveling Up, Together, by seamlessly integrating our partners into the Tech Summit, running in parallel with the Partner Advisory Board. This strategic unification isn't just about sharing information; it's about igniting a collaborative ecosystem where we collectively rise.

Mövenpick Wellness Resort Bangkok, Thailand

Mövenpick BDMS Wellness Resort Bangkok, Witthayu Road, Lumphini, Pathum Wan, Bangkok, Thailand

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Register

Registration for Genesys APAC Tech Summit & PAB is strictly by invitation only. Any registration submission that is not in the invitee list will be denied.

Please feel free to contact your Partner Account Manager or email PartnerMarketingAPAC@genesys.com should you have any query.

The Genesys APAC Tech Summit and Partner Advisory Board (PAB) represents a powerful convergence, a moment where leaders and solution consultants from our invaluable partner network join forces with Genesys solution consultants and professional services. This gathering is designed to explore the latest technologies and trends transforming the future of customer experience.

This year’s amplified integration of both internal and partners’ solution leaders fosters unparalleled networking, deep collaboration, and profound knowledge sharing across the entire Genesys ecosystem. It’s a vibrant environment, a dynamic space where partners and industry experts unite, not just to discuss innovation, but to drive it forward, together. We’re committed to leveling up together, ensuring that every participant leaves empowered, equipped, and inspired to achieve mutual growth and success in the ever-evolving landscape of customer experience, through Genesys AI-powered experience orchestration.

Agenda

Monday, 02 June 2025

06:00 pm – 08:00 pm

Welcome Reception

Tuesday, 03 June 2025

08:30 am – 05:00 pm

Partner Advisory Board

08:30 am – 12:00 pm

Tech Summit Plenary

12:00 pm – 01:00 pm

Lunch & Networking

01:00 pm – 05:00 pm

Tech Summit Breakout

06:00 pm – 10:00 pm

Partner Awards Dinner (Partners Only)

Wednesday, 04 June 2025

08:30 am – 01:00 pm

Partner Advisory Board

08:30 am – 05:00 pm

Tech Summit Breakout

06:00 pm – 10:00 pm

Dine around Town

Thursday, 05 June 2025

08:00 am – 05:00 pm

Tech Summit Breakout

06:00 pm – 10:00 pm

Team Dinner

Friday, 06 June 2025

08:00 am – 11:30 am

Maximize Your Potential: Integrating Marketplace Solutions

11:30 am – 12:30 pm

Tech Summit Plenary

12:30 pm – 01:30 pm

Lunch & Networking

The agenda shown serves as a guide and is subjected to changes.

Speakers

Albert Nel

Albert Nel

SVP & Regional Sales Leader, Asia Pacific, Genesys

Andrew Berneron

Andrew Berneron

Senior Director, Customer Success & Services, Asia Pacific, Genesys

Antoine Ducarme

Antoine Ducarme

VP, Solutions Consulting, Asia Pacific, Genesys

Giuliano da Silva

Giuliano da Silva

Senior Director, Value Center of Excellence, Genesys

Gwilym Funnell

Gwilym Funnell

VP, Partners & Alliances, Asia Pacific, Genesys

Igor Bozic

Igor Bozic

Director, COE Security, Privacy & Compliance, Genesys

Jason Melton

Jason Melton

Director, Business Operations, Genesys

Jeff Wise

Jeff Wise

VP, Product Management, Genesys

John Coplen​

John Coplen​

VP Sales Strategy & Programs​, Genesys

Jon Capetz

Jon Capetz

Director, Value Center of Excellence, Genesys

Keith Fulford

Keith Fulford

Senior Business Value Specialist​, Genesys

Prerna Pant

Prerna Pant

Global Director, Innovation - Social, Genesys

Robert Beasley

Robert Beasley

Senior Global Director, Strategic Solutions, Genesys