06/15–19/2026

APAC Drive Summit

Driving Innovation Together

Building on the momentum of previous years, the 2026 APAC DRIVE Summit marks the next evolution of our partner and customer experience ecosystem.

Designed for solution consultants across our partner network and Genesys teams, DRIVE creates a connected environment for learning, collaboration, and innovation across the Genesys ecosystem.

Bangkok Marriott Marquis Queen’s Park Bangkok Thailand

Bangkok Marriott Marquis Queen’s Park, Sukhumvit Alley 22, Khlong Tan, Khlong Toei, Bangkok, Thailand

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Register

Registration for Genesys APAC DRIVE and the Partner Executive Summit is strictly by invitation only. Any registration submitted by someone not on the approved invitee list will be declined.

Please feel free to contact your Partner Account Manager or email PartnerMarketingAPAC@genesys.com should you have any query.

Driving innovation, together

Building on the momentum and success of previous years, Genesys DRIVE 2026 brings together solution consultants from our partner network with Genesys solution consultants, product managers, specialists, customer success managers, and technical account managers.

This premier event explores the technologies and trends shaping the future of customer experience, while creating space for deeper connection across the Genesys ecosystem.

By bringing together our partner community and local Genesys teams in one shared experience, DRIVE creates opportunities for networking, collaboration, and knowledge sharing that strengthen relationships and support future growth.

At DRIVE, you will have the opportunity to explore:

  • The latest technologies shaping the future of customer experience
  • Emerging trends influencing the experience economy
  • New opportunities for collaboration across the Genesys ecosystem
  • Practical innovation powered by Genesys expertise and partner alignment

Through shared learning and technical collaboration, DRIVE helps create an environment where you can connect with peers, exchange ideas, and gain insights that support future innovation and growth.

Our commitment for 2026 is simple: to ensure you leave informed, connected, and inspired to drive innovation and success together.

Agenda

06:00 pm – 08:00 pm

Welcome Reception

08:30 am – 12:00 pm

Drive Summit Plenary

12:00 pm – 01:30 pm

Lunch & Networking

01:30 pm – 05:00 pm

Drive Summit Breakout

07:00 pm – 09:00 pm

Regional Teams Dinners

08:30 am – 03:00 pm

Drive Summit Breakout

04:00 pm – 06:00 pm

Give Back Activity

06:00 pm – 10:00 pm

Dine around Town

08:00 am – 05:00 pm

Drive Summit Breakout

06:00 pm – 10:00 pm

Closing Dinner & Celebration

09:00 am – 12:00 pm

Drive Summit Plenary & Breakouts

Guest Speakers

Albert Nel

Albert Nel

SVP & Regional Sales Leader, Asia Pacific, Genesys

Youssef Nokta

Youssef Nokta

SVP Global Solutions Consulting,Genesys

Gwilym Funnell

Gwilym Funnell

VP, Partners & Alliances, Asia Pacific, Genesys

Antoine Ducarme

Antoine Ducarme

VP, Solutions Consulting, Asia Pacific, Genesys

David Janssen

David Janssen

VP, Professional Services & Customer Success Management

Andrew Berneron

Andrew Berneron

Senior Director, Customer Success & Services, Asia Pacific, Genesys

Jason Carter

Jason Carter

Sr. Director, Global Solutions Consulting Operations, Genesys

Jeff Wise

Jeff Wise

VP, Product Management, Genesys

Rakesh Tailor

Rakesh Tailor

Vice President of Product Management, Genesys

Josh Goldlust

Josh Goldlust

Vice President Of Product Management Agent Experiences & Channels, Genesys

Brian Yang

Brian Yang

Senior Director of Product Management, Genesys

Leslie Chau

Leslie Chau

Sr. Director, Product Management, Genesys

Jane Hendricks

Jane Hendricks

Director, Product ManagementvDirector, Product Management, Genesys

Prateek Garg

Prateek Garg

Product Manager, Genesys

Prerna Pant

Prerna Pant

Director - Business & Innovation Value APAC, Genesys

Igor Bozic

Igor Bozic

Director, COE Security, Privacy & Compliance, Genesys

Jon Capetz

Jon Capetz

Director, Value Center of Excellence, Genesys

Carolina Leister Rocha

Carolina Leister Rocha

Principal Business Value Evangelist, Genesys

Marc Sassoon

Marc Sassoon

Principal Solution Architect

Tarek Elachkar

Tarek Elachkar

Lead Solution Architect

Tim Brown

Tim Brown

Sr SC Manager, ANZ, Genesys

Glendon Wong

Glendon Wong

Sr SC Manager, ASIA, Genesys

Aditya Garg

Aditya Garg

Sr SC Manager, INDIA, Genesys

Yasushi Okano

Yasushi Okano

SC Manager, JAPAN, Genesys

Matt Holmes

Matt Holmes

Sr Manager, APAC Solutions Architects, Genesys

Mark Booth

Mark Booth

Sr. Solution Architect, Genesys

Jarryd Tuyau

Jarryd Tuyau

AI Solution Architect, Genesys

Sze Min Ng

Sr. Solution Architect, Genesys

Kirill Matienko

Kirill Matienko

Sr. Solution Architect, Genesys

Darren Adrien

Darren Adrien

Principal Solution Consultant, ANZ, Genesys

Julian Tass

Julian Tass

Sr Solution Consultant, ANZ, Genesys

Andrew Thean

Andrew Thean

Sr Solution Consultant, ANZ, Genesys

Satish Annamalai

Satish Annamalai

Sr Business Value Specialist, Genesys

Hirohisa Hayakawa

Hirohisa Hayakawa

Business Value Specialist, Genesys

And many more ...