10/13–17/2025 11:00 am

Gitex Global 2025

Dubai

AI Driven Acceleration

Agentic AI is emerging as the next step beyond scripted bots. It can sense, decide and act within their environment to fulfill a given agenda. But with new power comes new responsibility.

Join us at GITEX 25', Hall 20, Booth D10 to explore how AI powered Genesys Cloud platform delivers the next level of experience by serving as the central orchestrator of agentic experiences—applying autonomous reasoning and decisioning to optimize and scale CX workflows.

Dubai World Trade Centre

Dubai World Trade Centre - Sheikh Zayed Road - Dubai - United Arab Emirates

Get directions

Save your spot

Thank you for registering.

You are now registered for this event. We will be contacting you shortly to schedule a time.

GITEX 2024 was a tremendous success; we introduced Genesys Cloud AI Experience that combines bots, knowledge, predictive engagement, predictive routing and agent copilot into a single offering. We also announced new partnerships, awarded our top performing partners and held industry tailored meetings.

This year at GITEX 2025, we have exciting special announcements and awards lined up. We’ll be highlighting the impressive growth of AI powered Genesys Cloud CX in the Region, celebrating our partners, and much more.

Meet our Partners