GITEX 2024 was a tremendous success; we introduced Genesys Cloud AI Experience that combines bots, knowledge, predictive engagement, predictive routing and agent copilot into a single offering. We also announced new partnerships, awarded our top performing partners and held industry tailored meetings.
This year at GITEX 2025, we have exciting special announcements and awards lined up. We’ll be highlighting the impressive growth of AI powered Genesys Cloud CX in the Region, celebrating our partners, and much more.