In a private hospitality setting overlooking the iconic Epsom Downs, we’ll explore how AI is transforming not just customer experience — but agent wellbeing — especially during the pressure cooker of seasonal demand.
Discover how leading organisations are using Genesys Cloud to put empathy at the heart of service for both customers and staff.
What to Expect
This is more than a business session — it’s a day of insight, inspiration, and indulgence. You’ll walk away with:
- A new lens on AI and agent wellbeing in high-pressure environments.
- VIP networking with fellow senior CX and contact centre leaders.
- The energy and excitement of Lady’s Day at Epsom — in style.
This is an exclusive, invite-only event for executive leaders in customer service, operations, and digital transformation.
Spaces are strictly limited to ensure an intimate, premium experience and a front seat to the discussion shaping the future of agent care.
RSVP today to reserve your place.