16-20 October 2023

Genesys at GITEX Global 2023

Name: GITEX Global 2023
Start: 2023-10-16T10:00:00
End: 2023-10-20

Dubai, UAE

Exhibition

GITEX Global is the record-breaking, best rated tech event in the world that brings together major publishers, governments, enterprises and financial groups to accelerate, collaborate and explore new innovations.

Thank you all for spending time with us in Dubai, see you at GITEX Global 2024!

Join experts in your industry

A curation of emerging technologies from fintech, e-commerce, cloud, CX, IoT, AI, telecom to cybersecurity will be widely presented.

Watch the video from GITEX Global 2023

170,000

Trade Buyers

6,000+

Exhibitors

1,400+

Expert Speakers

176

Attending Countries

Sponsor Sessions

Keynotes

Networking Opportunities

The year to imagine AI in everything

AI will be at the centre stage of GITEX Global.

Please feel free to schedule a meeting with us at our stand to discuss how to simplify a CX project implementation and how to undertake change in a context of evolving solutions.

Book your meeting

The all-in-one cloud contact center solution

Create a new world of efficiency and empathy. Imagine a world where contact centers anticipate needs and respond so fully that customers feel pleased with every interaction — a world where employees are excited to get to work each day. The Genesys Cloud platform makes that vision a reality. Around the globe, thousands of businesses use this powerful, all-in-one contact center solution to surprise and delight customers with effortless, empathetic experiences.

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Elevate your employee experience

Build a company culture employees love. Delivering exceptional experiences doesn’t stop with the customer — today’s employees expect them, too. Workforce engagement management (WEM) makes it easy to create great employee experiences. WEM focuses on the human side of your contact center to improve employee engagement. And it simplifies operations while increasing efficiency.

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Deliver effortless, connected and personalized experiences

Measure, monitor and orchestrate customer journeys with the Pointillist Customer Journey Management Platform™ to optimize CX and improve digital containment, contact center performance and more.

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Meet with our partners

Our partners will have a dedicated space on our stand so come and meet them!

Diamond

Gold

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+44 1276 457000

Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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