12/15/2022 09:30 am

Genesys – R.I.S.K. Executive Roundtable

Name: Genesys – R.I.S.K. Executive Roundtable
Start: 2022-12-15T09:30:00
End: 2022-12-15

674 Azadliq Square, Baku 1000, Azerbaijan

JW Marriott Absheron

JW Marriott Absheron, Azadliq Square, Baku, Azerbaijan

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Join us at the Genesys - R.I.S.K. Executive Roundtable

Come and meet your executive peers and our representatives from Genesys and R.I.S.K. in Baku on December 15, 2022! We will have an exciting program covering the latest trends and innovation within customer and employee experience, a very interesting keynote followed by some interesting discussions with fellow executives.

Agenda

Thursday, 15 December 2022

09:30 am – 10:00 am

Partner registration and welcome coffee

10:00 am – 10:10 am

Welcome Speech by Rufat Guliyev, Pavel Janecek and Alexander Kamitov

10:10 am – 10:50 am

Genesys PureEngage demonstration

10:50 am – 11:00 am

Coffee break

11:00 am – 11:45 am

Genesys IWD (Intelligent Workload Distribution) presentation and demo

11:45 am – 12:00 pm

Coffee break

12:00 pm – 12:40 pm

Genesys Predictive Engagement presentation and demo

12:40 pm – 01:10 pm

Next Generation CC by R.I.S.K. presentation

01:10 pm – 01:20 pm

Q/A session

01:20 pm – 02:30 pm

Lunch

JW Marriott Absheron

JW Marriott Absheron, Azadliq Square, Baku, Azerbaijan

Get directions

+44 1276 457000

Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.