23 – 24 OCTOBER. 2018 • OPENMIND KFE, PARIS, FRANCE
Join us at the Top Partner PureCloud event an exclusive gathering of top performing PureCloud Partners in EMEA
The Top Partner PureCloud event is an exclusive gathering of around 25 invite-only senior leaders from some of the top performing Genesys PureCloud Partners. In its first year, this event is key in delivering its audience thought leadership, networking opportunities, insights into the latest trends and providing access to key Genesys executives.
Hear from dynamic speakers and connect with peers to learn how they deliver a customer experience that drives better business outcomes.
Engage with experts and participate in not just presentations but also workshops to collectively work together on the plan for year 2019; addressing the main challenges to delivering an exceptional customer experience.
Upon registering we’ll be sending you a pre-event survey to help us discover the concerns our Partners face.
We plan to provide all attendees with an excellent event:
- Work on resolving the issues that challenge you today in the market.
- Learn how you can deliver a better PureCloud service experience.
- Hear about success stories and what it takes to beat the competition.
- Learn how to shape customer journeys in real time.
Spanning two days, 23-24 October, this year’s event takes place in Paris in the collaborative workspace of OPENMIND KFE Paris – Saint Honoré.
Register now and get ready to focus on transformational change toward hyper growth in PureCloud 2019!
See the video below to hear more.
We look forward to welcoming you to Paris on 23 October 2018.
Olivier Jouve
EVP PureCloud, Genesys
Friedbert Schuh
Senior Vice President Sales EMEA, Genesys
Agenda
Tuesday, October 23, 2018
| Time | Event |
| 12.30 | Lunch |
| 13.30 | Welcome & IntroductionFriedbert Schuh, SVP Sales EMEA |
| 13.45 | What is our opportunity - A presentation of the market opportunity we have in front of usDhunji Bilimoria, EMEA VP, Channel Sales |
| 14.15 | Where we are with PureCloud - PureCloud Roadmap - Our strategy today and tomorrowOlivier Jouve, EVP PureCloud |
| 15.00 | Break |
| 15.30 | Collective Workshop - What are the issues that challenge you today in the market? An opportunity to review the pre-event survey we’ll be sending youMickael Lefebvre, EMEA Account Director Cloud Channel & Osen Akkemik, EMEA Partner Marketing Director |
| 16.45 | Collective Workshop - Resolutions of issues during the dayMickael Lefebvre, EMEA Account Director Cloud Channel & Osen Akkemik, EMEA Partner Marketing Director |
| 17.45 | Wrap up of Day One, closing and transfer to dinner |
Wednesday, October 24, 2018
| Time | Event |
| 09.00 | Coffee – Objectives of the day |
| 09.15 | Delivering a better PureCloud service experience – Why it matters, issues we’ve been facing, lessons learnt, what’s being plannedChrissy Linzy, Director, Cloud Service Experience |
| 09.45 | Pre-assigned, personalised workshops, facilitated by Osen, Mickael & Chrissy |
| 12.00 | Hearing Success Stories – What’s required to beat the competitionMike Murphy, Sr. Account Executive, & Jean-Claude Picart, Sr. Manager, Sales |
| 13.00 | Lunch |
| 14.00 | How to go up market with PureCloud. Testimonials, lessons learnt on how to go up-market with PureCloud – Collective discussionsMickael Lefebvre, EMEA Account Director Cloud Channel & Osen Akkemik, EMEA Partner Marketing Director |
| 14.15 | Genesys and PureCloud resellers; Our commitments for 2019Mickael Lefebvre, EMEA Account Director Cloud Channel & Osen Akkemik, EMEA Partner Marketing Director |
| 15.00 | What have we achieved? - Wrap up and closing of the summitOlivier Jouve, EVP PureCloud |
Speakers and Facilitators
Olivier Jouve
EVP PureCloud, Genesys
Friedbert Schuh
Senior Vice President Sales EMEA, Genesys
Dhunji Bilimoria
VP Indirect Sales EMEA, Genesys
Mickael Lefebvre
EMEA Account Director Cloud Channel, Genesys
Osen Akkemik
EMEA Partner Marketing Director, Genesys
Chrissy Linzy
Director Cloud Service Experience, Genesys
Mike Murphy
Senior Account Executive, Genesys
Jean-Claude Picart
Senior Manager, Sales, Genesys
Venue
OpenMind Kfé Paris – Saint Honoré
162 rue du Faubourg Saint Honoré
75008 Paris
France
Register
To register your interest for this invite-only event please leave your details below. We look forward to seeing you there!
Thank you for registering.
You are now registered for the EMEA Top PureCloud Partner Summit. We will send you an email reminder prior to the event.
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