Altocloud integrates with your Genesys solution to provide online conversion assistance. Invite your website users to engage with a sales rep based on their online journey or knowledge search.
Learn how Genesys Altocloud taps newfound revenue with real-time analytics.
Genesys Altocloud combines artificial intelligence with data from multiple sources to predict when prospects and customers are most likely to act. Now you can strike while the iron is hot, every time.
Get insights
Shape journeys
Take action
In the first four months after implementing Genesys Altocloud, Polycom realized a substantial reduction in marketing costs and made it easier to connect with customers.
“In addition to savings, it’s about improved functionality and making it easier for us to connect with our customers. From an operational standpoint, Altocloud had us up and running in 10 languages within two weeks and it was extremely easy to implement. We couldn’t be happier with Altocloud’s solutions and service.”
Andrea Kolstad
Sr. Director of Web Marketing and Opertations, Polycom
Learn about Altocloud and other Genesys innovations.
Real-time analytics creates visibility into every customer visit.
User experience is enhanced with appropriate offers and chat opportunities.
Create focused workflows for customers who need extra encouragement to buy.
See sales take off by simply tapping your existing web traffic.
