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“Genesys Cloud is a big winner for us. The platform gets better every year. There are more and more enhancements, and that’s the evolution of cloud-based tech. I think we’ve had a very fruitful relationship with Genesys, which will continue to grow.”
Rohan Khanna, GM, Tech, Innovation & Projects
Probe Group
“Genesys has a clear pricing, wide range of functionalities supported by a professional team and a large partner eco-system. It is a reliable brand which is a great fit for a transformative digital start-up bank like ours.”
Eugene Plotitsa, COO
Tonik
“Genesys Cloud gives us more freedom to go after new markets — with substantially less downtime, maintenance, hardware, training and licensing costs.”
Conrad Dickson, ICT
Ignite Travel Group
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organisations of any size can provide true personalisation at scale, interact with empathy and foster customer trust and loyalty.
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