Deliver faster, smarter, more personalized experiences with Genesys ACD software
Match each customer to the right agent every time
Match each customer to the right agent every time
Request your personalized demo and see how you can deliver better results with smart ACD software
With Genesys Cloud, we have a robust customer experience platform with all the features needed to raise the bar on the service we provide to members.
— Aarde Cosseboom, Senior Director of GMS Technology, Analytics, and Product, TechStyle Fashion Group
This is the best contact center I could have imagined. We’ve been ranked the number one Vodafone contact center worldwide. And with the new innovative channels we’ve developed, we know there’s a lot more to come.
— Jörg Knoop, Technology Digital Incubator, Vodafone Germany
We’re able to simply switch on new capabilities when required… Genesys Cloud has changed the game for us, constantly bringing new functionality.
— Jason Lock, Head of Contact Centers, Westpac New Zealand
