Putting More WOW Into Digital Customer Experience with Orange Business Services and Genesys

In the space of 12 months digital experience has gone from nice-to-have to must- have. Which is why more and more companies are turning to Orange Business Services and Genesys to create amazing customer journeys. Find out more about how Orange Business Services and Genesys can help you improve CX.

Mitigate risks from outdated contact centre technology and future-proof your customer experience

  • Move at your own pace
  • Gain business value while addressing short-term risks
  • Take advantage of cloud innovation
  • Benefit from a proven migration model
  • Drive your business and

Future proof your CX and provide a differentiated experience as a service

Learn how
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Bring the power of a unified engagement to your customers with Genesys and Orange Business Services. An exclusive combination of the Orange Business Service unrivalled global network, end-to-end service approach and the CX expertise of leading provider Genesys to deliver experience as a service into the Cloud.

Download the brochure
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Why Genesys and Orange Business Services

Orange Business Services, a Genesys Platinum Partner, is uniquely positioned to help you deliver unified customer engagement across the globe.


15 years

Teaming with Genesys

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Recognised as Genesys EMEA Partner of the Year 2019

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Orange Business Services as one of the world’s largest network, ensuring availability, reliability and security in 220 countries

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Voice coverage in 150+ countries to collect and route contacts wherever your customers are

Learn more about the Genesys and Orange Business Services Partnership

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Connecting the Dots Between Customer Satisfaction and Employee Performance

Download the executive briefing from Genesys and Orange Business Services to learn crucial steps to connecting customer satisfaction and employee performance.

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Putting More Wow into Digital Customer Experience

Find out more about how a leading international tobacco company consistently delivers excellence in CX – even in the most challenging times and get the SME’s take by watching the on-demand webinar –Meeting the Needs of Tomorrow’s Customers

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The Business Leaders’ Customer Experience Survival Guide

Join Orange Business Services and Genesys as they discuss their survival guide to customer service.

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A customer experience with just the right fit:

A leading brand in the premium segment of the global apparel market decided to deliver top-notch customer services that suits their image and product quality

A better contact centre is waiting

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It’s easier than ever to move to Genesys Cloud.

More than 2,000 contact centres have successfully transitioned with our proven migration methodology.
Enjoy the full benefits of being on a modern Contact Centre as a Service solution today.