Migrating From Legacy Contact Centre
Technology. Simplified.

Redefine your customer experience technology and evolve from outdated, disconnected systems to a modern omnichannel solution. Talk to a CX Expert to schedule a PureBridge Fast Track Assessment today.

Simplified migration in 3 easy steps with PureBridge Programs

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Complimentary Assessments

Where is your business today, and what are your unique business objectives?

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Prescriptive Use Cases

Choose from predefined proven use cases, reduce risk and improve time-to-value.

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Delivery Options

On-premise, cloud or hybrid deployment options. Flexible subscription or traditional licensing.

Genesys has helped nearly 1,200 companies move from legacy contact center systems to the Genesys Customer Experience Platform since the start of 2017.

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Cross the Bridge to Next-Generation Customer Engagement with a PureBridge Assessment

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Assess your business and technology gaps

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Outline your custom migration path

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Review business use with proven ROI

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Migrate at your pace, on your schedule

Not ready for your assessment today? Download the Prescriptive Migration Guide to help your organisation prepare for tomorrow.

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Executive Brief

Download the Genesys prescriptive migration: The art of simplified migration with proven ROI executive brief here.