Connect phone, email, chat and social through one easy-to-use tool.
Empower your agents with a 360-degree view of the customer.
Deploy in minutes while meeting compliance requirements.
Configured with redundancy for ultimate reliability.
Offer unparalleled reliability and consistent experience no matter how your customer contacts you.
You deserve tools that not only work well, but work well together.
More than 11,000 customers in over 100 countries trust Genesys to orchestrate seamless omnichannel customer journeys and build lasting relationships.
VP – HR, Payroll, Contact Center
Back in Black, Inc.
Director, Call Centre & HR Operations